FREQUENTLY ASKED QUESTIONS
Still have questions? Check out our main FAQ page.
Do you offer free samples?
Yes, we prefer clients to first send us a sample or design file of their product, then we can make a counter-sample and send it back to you along with a free quote. The only thing that is not included are sample-related shipping costs.
Do you have an order minimum?
Yes, our order minimum is $5,000 USD ex-factory. This means the minimum applies to product only, and does not include fees such as transport, shipping, and more.
What can I expect in terms of turnaround time?
To create a counter-sample, that takes about 2 weeks. In terms of actual production, typical turnaround time is 30-45 days upon PO placement.
Do you handle freight and importing?
Yes, Konda can assist with importing goods to US, if needed. We can manage everything from import and freight to customs, duties, drayage, and any other associated costs.
A QUICK TOUR OF OUR FACTORY
Our factory in Guangdong, China is where we expertly manufacture soft goods across many categories, including videography, sporting goods, music, law enforcement, travel and more.
Are you in the area? Let us know! We’d love to give you a personal tour of the factory.
THE HIGHEST STANDARDS OF FACTORY CERTIFICATION
Our factory has been audited and approved by GoPro, NXe, Walmart, and many other companies, all of which have the highest standards in terms of factory quality, worker training, and ethical practices.